Privacy Policy

Samantha by Niseko RM — Last updated: March 2026

What we collect

When you message Samantha via WhatsApp, Telegram, or LINE, we store your phone number, display name, and message content to provide concierge services.

How we use it

Your data is used solely to respond to your requests, send news digests you subscribe to, and improve our service. We do not sell or share your data with third parties.

Data storage

Data is stored on secure servers in Tokyo, Japan. Messages are retained for service improvement and can be deleted upon request.

Your rights

You can request deletion of your data at any time by messaging "delete my data" to Samantha or contacting us directly.

Contact

For privacy inquiries, contact us at the Samantha dashboard or via WhatsApp.